Example: 5★ review
"Best dosa in town, and the staff were so kind to my parents!"
Priya
Reply
Thank you, Priya! It means a lot that your parents felt at home with us. We'll have the dosa tawa hot for your next visit. – Ravi & the team
Google Business Profile management
We take care of your Google profile. You run your business.
Every review answered in your voice, your Google profile always right, fresh posts every week. You never have to log in.
Built for local businesses · No contract · Cancel anytime
Example · fictional business
M
Mark
★★☆☆☆
"Food was good but we waited 40 minutes on Saturday."
Response from the owner
Thank you for the honest feedback, Mark, and we're sorry about the wait. Saturday evenings got ahead of us, and we're adding hands in the kitchen. We'd love the chance to do better: please reach us at hello@example.com. – Ravi
A 2★ review, so the owner approved this reply before it went live.
24 hrs
Positive reviews answered within a day
Your OK
On every reply to a 3★ or lower review
6 languages
Replies in the language your customer wrote in
The problem
Customers check your Google profile before they ever walk in.
1
Unanswered reviews look like nobody's home.
80% of consumers are more likely to choose a business that responds to all its reviews.*
2
Wrong hours cost you customers.
Anyone can suggest an edit to your profile. Holiday hours get missed. A closed sign on Google when you're open is lost business.
3
A quiet profile looks closed.
No posts, a handful of old photos and empty Q&A make customers keep scrolling.
*BrightLocal Local Consumer Review Survey 2026.
What we do
Set up once. We take it from there.
01
Free audit
We score your Google profile and send you replies to 3 of your real unanswered reviews. No strings.
02
Quick setup
You answer 9 short questions and add us as a Manager on your profile (you stay the owner and can remove us anytime).
03
We take it from there
Positive reviews get a reply within 24 hours. Anything 3★ or lower comes to you for a quick OK by email first.
04
Monthly report
Rating trend, reply rate, profile views and calls, and what customers are saying.
For the first 2 weeks, every reply comes to you for approval.
What replies look like
Examples for a fictional restaurant. Names and reviews are made up.
Example: 2★ review
"Food was good but we waited 40 minutes on Saturday."
Mark
Reply
Thank you for the honest feedback, Mark, and we're sorry about the wait. Saturday evenings got ahead of us, and we're adding hands in the kitchen. We'd love the chance to do better: please reach us at hello@example.com. – Ravi
Plans and pricing
Two plans. Everything done for you.
Simple monthly pricing per location. No contract, cancel anytime.
Most popular
Profile Care
Businesses that want every review answered and their profile kept right
$49/month
- Reviews answered per month
- Up to 150
- Reply speed
- Within 24 hours
- 4–5★ replies
- Posted for you
- 1–3★ replies
- Your OK first
- Hours and holiday hours kept right
- ✓
- Wrong public edits caught and fixed
- ✓
- Spam/fake reviews flagged to Google (with your OK)
- ✓
- Google posts (offers, events, festivals)
- —
- Photos added (you send them, we upload)
- —
- Customer questions (Q&A) answered
- —
- Review-request kit (QR poster + text/WhatsApp scripts)
- —
- Monthly report
- ✓
- Languages
- English + 1 more
Profile Growth
Businesses that want to look active and stand out
$99/month
- Reviews answered per month
- Up to 300
- Reply speed
- Within 12 hours
- 4–5★ replies
- Posted for you
- 1–3★ replies
- Your OK first, plus a suggested way to make it right
- Hours and holiday hours kept right
- ✓
- Wrong public edits caught and fixed
- ✓
- Spam/fake reviews flagged to Google (with your OK)
- ✓
- Google posts (offers, events, festivals)
- 4 per month
- Photos added (you send them, we upload)
- Up to 8 per month
- Customer questions (Q&A) answered
- ✓
- Review-request kit (QR poster + text/WhatsApp scripts)
- ✓
- Monthly report
- Plus comparison with 3 nearby competitors
- Languages
- English, Spanish, Hindi, Marathi, Gujarati, Telugu
Ways to start
Not ready for a plan? Start with one of these.
Free profile audit
Free
We score your profile out of 10, list the top 5 fixes and write replies to 3 of your unanswered reviews.
Get your free auditReview backlog cleanup
$1 per review
Minimum $49
Every old unanswered review gets a thoughtful reply in your voice. A great way to try us.
Ask about a cleanupProfile tune-up
$99 one-time
We fix the foundations: categories, hours and holiday hours, attributes, description, menu/booking links, photos, and common questions answered. We also check your name, address and phone match on Yelp, Facebook, Apple Maps and Bing.
Book a tune-upWhy us
Why not just use an AI tool, or do it yourself?
AI tools write a draft. We do the job. You don't log in, check, copy or post anything.
A person checks every negative reply with you before it goes live. No robotic, templated answers. Half of consumers are put off by generic replies.*
We look after the whole profile, not just reviews: hours, edits, posts, photos, questions.
We speak your customers' language. Replies in Hindi, Marathi, Gujarati, Telugu and Spanish, and we know your festival calendar.
Personal, not a platform. You deal with the Devumediatech team, not a ticket queue.
*BrightLocal Local Consumer Review Survey 2026.
Languages
Replies in the language your customers wrote in.
- English
- Spanish
- Hindi
- Marathi
- Gujarati
- Telugu
Diwali hours, Navratri specials, Pongal menus: we plan around the dates that matter to your customers.
Our promise
What we never do
We never write, buy or post reviews, for you or anyone else.
We never offer customers rewards for reviews or only ask happy customers ("review gating").
We never ask Google to remove honest negative reviews. We only flag reviews that break Google's rules, and only with your OK.
We never promise rankings. Google decides rankings; we make sure your profile is complete, current and answered.
We never stuff keywords into your business name, use fake addresses or post stock photos. Everything on your profile is true and comes from you.
You stay the owner of your profile. We're added as a Manager and you can remove us with one click.
FAQ
Questions, answered
Do I have to give you my password?
No. You add us as a Manager in your Business Profile settings. You stay the owner and can remove us anytime.
Will the replies sound like a robot?
No. Before we start, you tell us your tone, how to sign off, and what to always or never mention. For the first 2 weeks you approve every reply.
What about bad reviews?
Anything 3★ or lower is sent to you by email first. We reply calmly, never argue, and point the customer to a contact you choose. Nothing goes live without your OK.
Google has AI replies now. Why pay you?
Those tools write a draft; you still log in, check it and post it. We handle your whole profile, catch wrong edits, keep holiday hours right, post for you, and a person reviews every negative reply with you.
Can you get me to the top of Google Maps?
No one can honestly promise that. What we can promise: a complete, current profile and every review answered, which is what customers look at.
Can you write reviews for us?
No. That's illegal under FTC rules and against Google's policy. We only reply to real reviews you receive.
Is there a contract?
No. Monthly, cancel anytime, effective at the end of your paid month.
How fast can you start?
Usually within 48 hours of signing up.
What do I need to send you for Profile Growth?
Just a photo and a sentence on WhatsApp or email when you have a special or event. If you're busy, we post from a list of topics you approved at the start.
Do you do websites, ads or Instagram?
Not right now. We focus on doing your Google profile really well.
Free profile audit
Get your free Google profile audit
We'll score your profile and write replies to 3 of your unanswered reviews, within 3 business days, no strings attached.
Thanks!
The Devumediatech team will email your audit within 3 business days.